Wilson's Barber Shop's Privacy Policy
Last Updated: January 27, 2026
Wilson's Barber Shop (“Wilson's Barber Shop,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use Wilson's Barber Shop–owned platforms and products, including Chairti.me, our website, booking pages, SMS communications, and in-shop tablet tools (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
A. Information You Provide
We collect information you voluntarily provide, including:
Name
Phone number
Email address
Appointment details (date, time, service, barber)
Language preference (English or Spanish)
Payment-related information (payment method selected; we do not store card numbers)
SMS communications you send to us (e.g., CONFIRM, CANCEL, PAID)
B. Information Collected Automatically
When you use our Services, we may automatically collect:
Appointment status (booked, completed, canceled, no-show)
Interaction history with booking and reminder messages
Device, browser, and basic usage data related to booking pages
2. How We Use Your Information
We use your information to:
Schedule and manage appointments
Send confirmations, reminders, cancellations, and rescheduling messages
Enable features such as “The Usual” for faster rebooking
Notify barbers of appointment updates and payment confirmations
Display appointment and payment status on in-shop tablet systems
Improve platform reliability and user experience
Comply with legal, regulatory, and carrier (A2P) requirements
Wilson's Barber Shop does not sell your personal information or use it for unsolicited marketing.
3. SMS / Text Messaging
By providing your phone number, you consent to receive appointment-related text messages from Wilson's Barber Shop, which may include:
Appointment confirmations
Reminder notifications
Cancellation or rescheduling assistance
Optional pre-payment confirmation requests
Rebooking reminders
Message and data rates may apply.
You may opt out at any time by replying STOP.
Wilson's Barber Shop does not share mobile information with third parties for marketing purposes.
Consent to receive SMS messages is not a condition of purchase.
4. Payments
Payments for appointments may be made:
By credit or debit card through third-party payment processors
Directly to the barber using offline methods such as cash, Zelle, PayPal, Venmo, or Cash App
Wilson's Barber Shop:
Does not store credit card numbers
Does not have access to full payment credentials
Only records payment method and appointment totals for booking, reporting, and status display purposes
For offline payments, clients may optionally confirm payment via SMS. This confirmation is trust-based and does not constitute payment verification.
5. Cookies and Tracking Technologies
Wilson's Barber Shop uses cookies and similar technologies to support essential functionality and improve user experience.
These technologies may be used to:
Remember language preferences
Maintain booking sessions
Improve performance and reliability
Understand how users interact with booking features
Wilson's Barber Shop does not use cookies for third-party advertising or behavioral marketing.
You may disable cookies through your browser settings; however, some features of the Services may not function properly.
6. Information Sharing
We only share your information with:
The barbershop and barber associated with your appointment
Trusted service providers necessary to operate the Services (e.g., SMS delivery platforms, payment processors)
We do not sell, rent, or trade your personal information.
7. Mobile Information Sharing
Wilson's Barber Shop respects your mobile privacy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
This includes phone numbers, SMS consent, and messaging history.
Mobile information is shared only as necessary to:
Deliver appointment-related messages
Operate Wilson's Barber Shop products such as Chair Time
Comply with legal and carrier requirements
8. Data Retention
We retain personal information only as long as necessary to:
Provide the Services
Maintain appointment and booking history
Meet legal, accounting, or regulatory obligations
You may request deletion of your data by contacting us.
9. Data Security
Wilson's Barber Shop uses reasonable administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we take appropriate steps to protect your data from unauthorized access, misuse, or disclosure.
10. Your Rights
You have the right to:
Access your personal information
Request corrections
Opt out of SMS communications
Request deletion of your data (subject to legal requirements)
11. Children’s Privacy
Our Services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with an updated “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Wilson's Barber Shop
Email: [email protected]
By using Wilson's Barber Shop Services, including Chair Time, you acknowledge that you have read and understand this Privacy Policy.
This version is master-company compliant, A2P-safe, and clean for Square, SMS carriers, and app reviewers.
If you want next:
Terms of Service under Ad Flaunt
SMS consent copy for booking pages
A2P registration language
Just say the word.